Privacy Policy

Welcome to ParkSleepTravel Privacy Policy

ParkSleepTravel ("we," "our," or "us") values your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights as a user of our services. By using our website or making a booking, you agree to the practices described here.

Information We Collect

When you use ParkSleepTravel, we may collect:

• Personal Information: Name, email address, phone number, and mailing address
• Payment details (credit/debit card information) for processing bookings
• Booking details such as travel dates, hotel, and parking package selected
• Vehicle Information: Vehicle make, model, license plate number (if parking is included)
• Device & Usage Information: IP address, browser type, device type
• Pages visited, time spent on our site, and other browsing activity
• Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

• Process and manage reservations, including payments
• Communicate booking confirmations, changes, and cancellations
• Provide customer support and respond to inquiries
• Send service updates or travel-related information
• Improve our website performance, security, and user experience
• Send optional marketing or promotional offers (only if you have opted in)

Sharing Your Information

We share your information only as needed to provide our services:

• Hotels, parking facilities, and shuttle providers to fulfil your reservation
• Payment processors to handle secure transactions
• Service providers who assist with website operations, analytics, or marketing
• Legal authorities, when required by law, regulation, or legal process

Cookies & Tracking Technologies

We use cookies and similar tools to:

• Remember your preferences and settings
• Personalize your experience on our website
• Analyze how visitors use our site to improve services
• Deliver relevant advertising (where permitted)

You can adjust cookie preferences through your browser settings, but some site features may not work properly without them.

Data Security

We take reasonable measures to protect your information, including:

• SSL encryption for data transmission
• Secure servers and payment processing systems
• Administrative safeguards to prevent unauthorized access

While we work to protect your data, no system can be guaranteed 100% secure.

Your Rights & Choices

You may:

• Opt out of marketing emails at any time by clicking "unsubscribe" in the message
• Request access to, correction of, or deletion of your personal information
• Withdraw consent for certain uses of your data (where applicable)

If you are in the European Economic Area (EEA), you have additional rights under GDPR, including the right to object to processing and data portability.

Children's Privacy

Our services are not intended for children under 13 years of age, and we do not knowingly collect personal data from minors. If we become aware that we have collected data from a child, we will delete it immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. When changes are made, we will post the updated version here with a new effective date. Your continued use of our services after updates means you accept the revised policy.